FAQs
Find answers to all your questions
How do I get started?
keyboard_arrow_downVisit mapsplatform.google.com to find resources, tutorials, and videos to get started.
I am interested in a specific use case. Do you have any best practices to share?
keyboard_arrow_downYou can find relevant solutions, case studies, and resources on our webpage. Visit mapsplatform.google.com/resources/solution-finder to search by use case and industry.
Where can I find more information about Google Maps Platform's customer implementations?
keyboard_arrow_downVisit cloud.google.com/customers#/products=Maps_Platform to find case studies, along with other customer stories.
I can see the video but I can't hear any sound.
keyboard_arrow_downPlease check the bottom left corner of the YouTube video video to see if you may have accidentally muted the volume.
I can hear the sound but do not see the video.
keyboard_arrow_downTry refreshing or reloading the page, or if you have too many applications or other video windows open, try closing them. If the issue persists, open up YouTube on another browser and check if you can view other YouTube videos. If you are not able to view other YouTube videos, this means there may be an issue with watching YouTube videos on your machine. If you are able to view other YouTube videos, this may mean that your machine is not able to watch videos that are livestreamed.
The presentation slides are blurry.
keyboard_arrow_downTry updating the quality settings on the YouTube controls at the bottom of the content window.
