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Drive online-to-offline store sales using location intelligence and retail solutions
July 28, 2021
5:00 PM
-
5:35 PM
UTC
Drive online-to-offline store sales using location intelligence and retail solutions

The adoption of online shopping accelerated in 2020, with 60% of customers saying they changed their behavior to prioritize convenience, value, and availability. As countries begin to lift Covid-19 restrictions, businesses are looking toward a post-pandemic future and asking ‘Which consumer behaviors will stick and how should I adapt?’. 

Join Ben and Kevin as they discuss how these evolving new trends will impact retailers in 2021 and beyond. In this webinar, we will dive into how retailers use location insights to increase online conversions, in-store revenue, and customer retention. This session will include: 

  • New consumer behaviors (and how to adapt to them)
  • Leveraging digital tools to offer better customer experiences both online and in-store
  • Location insights to drive revenue and business growth

Kevin Wu

Retail Product Manager,

Google Maps Platform

Ben Waltzer

Head of Enterprise Partnerships - Retail & Dining,

Google Maps Platform

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